Comments on: It’s not about the design…it’s about the user experience http://www.startuphouston.com/2009/09/01/it%e2%80%99s-not-about-the-design-it%e2%80%99s-about-the-user-experience/ Let's Get Started! Thu, 19 Aug 2010 21:33:11 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: Beloy (Mini-News) http://www.startuphouston.com/2009/09/01/it%e2%80%99s-not-about-the-design-it%e2%80%99s-about-the-user-experience/comment-page-1/#comment-22536 Beloy (Mini-News) Tue, 20 Oct 2009 20:44:29 +0000 http://www.startuphouston.com/?p=803#comment-22536 Angela, it seems your article is just a creative compilation of the famous Jakob Nielsen's works. E.g., http://www.useit.com/alertbox/20010805.html (<b>2001</b>): "<b>First Rule of Usability? Don't Listen to Users!</b> <i>To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior. ... * Watch what people actually do. * Do not believe what people say they do. * Definitely don't believe what people predict they may do in the future."</i> Am I right? Angela, it seems your article is just a creative compilation of the famous Jakob Nielsen’s works. E.g., http://www.useit.com/alertbox/20010805.html (2001):

“First Rule of Usability? Don’t Listen to Users!

To design an easy-to-use interface, pay attention to what users do, not what they say. Self-reported claims are unreliable, as are user speculations about future behavior.
…
* Watch what people actually do.
* Do not believe what people say they do.
* Definitely don’t believe what people predict they may do in the future.”

Am I right?

]]> By: Jeremy Schooley http://www.startuphouston.com/2009/09/01/it%e2%80%99s-not-about-the-design-it%e2%80%99s-about-the-user-experience/comment-page-1/#comment-22418 Jeremy Schooley Thu, 17 Sep 2009 19:42:50 +0000 http://www.startuphouston.com/?p=803#comment-22418 Amen. User Experience is under appreciated. Why in the world would any one want to betray the expectations of a visitor? Thanks for sharing. Amen. User Experience is under appreciated. Why in the world would any one want to betray the expectations of a visitor? Thanks for sharing.

]]>